Hi everyone,

I hope the week was great. I wanted to take the opportunity to remind you about the 4 stages of returns.

If you would like to return an item this is what you need to do:

1. Return is logged.
2. Item is returned to Start My Car.
3. Item is assessed by our technical department.
4. If item qualifies for a refund or replacement, this will be processed within 5-7 days.

I hope that clarifies the process. Please shout if I can assist further.

Have a stunning weekend.

 Love Vera.