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Log your return within 7 days of delivery, we will provide a full refund provided that the item is unopened and in its original packaging. Return shipping is for the buyers account.
At Start My Car we want you to be 100% satisfied with your purchase. This is why we supply as much product information, specification and images on each product as possible.In order for you to make an informed purchase, our live technical support team are available to answer any product related queries prior to purchase. Please utilize this resource in order to ensure that an accurate purchase. In the event of you not being satisfied with the product, Start My Car has the following return policy:
1: You no longer want the part/item that you purchased.
2. The item does not fit your vehicle.
Log your return within 7 days of delivery, we will provide a full refund, provided that the item is undamaged and in its original packaging. We will cover the return shipping if we supplied the incorrect item. Unfortunately should you have ordered an incorrect item, then shipping will be for the buyers account.
3. Issue: The item is faulty within its warranty period
Depending on the nature of the item, you may need to provide proof of installation at an RMI approved workshop and vehicle service maintenance records. We will cover the return shipping if the item is genuinely faulty.
Return Process
Return is logged.
Item is returned to Start My Car.
Item is assessed by our technical department.
If item qualifies for a refund or replacement, this will be processed within 5-7 days.
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